
Why you should be using Pleo: A word from our customers
When you're deciding to sign up for something, there comes a point when you’re itching to just start using it.
You’ve heard enough from the car salesman, you want to take the motor out for a spin.
Over the past year, we’ve interviewed a bunch of our committed customers (we call them Pleo Heroes) to hear what they discovered once they took our cards out for a spin.
Here’s what they told us – in their own words.
Freedom for CFOs
“People lose their receipts, they don’t want you bugging them. They’ve got better things to do — and I’ve got better things to do!”
Our first ever Pleo Hero – Sam Bradley, Head of Finance at Cookson Adventures – couldn’t have done a better job at laying out something a bunch of Heroes have told us.
Pleo affords more space and time for CFOs to do their jobs well.
“Think of the spectrum of work for a finance job like mine: the bottom end is the donkey work, inputting stuff,” Sam told us. “The top end is the strategy, analysing figures, doing cool stuff.
“So the question is: where do you go on that spectrum?”
Freedom for their finance teams
As businesses grow, much of the “donkey work” (thank you Sam) of expenses is understandably taken up by more junior members of the team.
They might not be finance directors, sure, but their time and skills are still hugely valuable to the business. Maybe there are better things for them to do than try to make sense of error-filled expense reports?
“You hire good people for a finance team and their time is being soaked up by this unnecessary task,” Anthony Hanson, from property company Essential Living, explained.
“[Manual expense management] might have been key back in the 1980s or 1990s, but these people need to have more fulfilling work in 2020.”
Control in challenging times
The connection between real-time spending overview and growth wasn’t obvious to me – until our Pleo Heroes steered me right.
When the Covid-19 crisis hit, control of company finances understandably became a top priority for a lot of our customers.
Pleo helped a bunch of our Heroes make more informed calls around where their money was going.
Reelworld and TerminusDB shifted travel or office management budgets to investing in WFH kit and subscriptions.
And agility when opportunities arise
Even outside of moments of crisis, Pleo has helped customers react to commercial opportunities.
“Admin burns time,” said Adam Cozens of coffee dream team Perky Blenders. “It’ll hold you back… Pleo gives us the agility to shift and move.”
A better spending culture
We ask our Pleo Heroes for an a-ha moment – something that could only have happened with Pleo. Jonas Linné of Forza Football had a whopper, that also shows how our cards help everyone see company money in a new way.
“A colleague was booking a flight ticket and was double-charged by the airline,” Jonas told us.
“Since the payment was made with his own Pleo card, he felt a personal responsibility.
“So instead of just dumping the issue on the finance department, he contacted the airline himself to investigate if it was fraud. It wasn’t, but more importantly; it was great to see him taking responsibility like that.” Nice.